Mauritius is a key country in the world when it comes to export import and trans-shipment trade. Due to its relevance in export import, freight forwarders have a large role to play here. The Freight Forwarding industry here is thriving on the growth of the logistics industry and we can see forwarders being present in the industry for considerably longer time.
But, Freight Forwarders in Mauritius often find manual operations a significant hurdle to scale their operational capabilities. Even though, the emphasis on technology adoption is huge, the rate of adoption is way too less to increase the growth prospects.
Our client is a large freight forwarder in Mauritius and has been dominating the country’s maritime sector for decades and offers a wide range of services. When the volumes kept surging, scalability and improving capacity was of utmost importance. But, the potential bottleneck that causes significant operational delays is the legacy system that works in tandem with manual operations. In addition to this, unprecedented data redundancies and errors as well consumed hours of operations in paperwork and eventually led to revenue leakage. Surprisingly, lack of proper communication among the organizational hierarchies too ended up causing occupational hazards.
The client requires a future-ready solution to consolidate their operations at the terminal and ensure they looked at addressing
Kale Logistics Solutions was seen as the go-to IT solution provider in Mauritius with its multi-modal digital capabilities with focus on trade facilitation. CORVI, its flagship Freight Forwarding ERP system offers best-in-class modules to manage global operations in a unified form. Be it freight forwarding, sales & CRM, multimodal operations, document sharing, invoicing or EDI, CORVI manages every aspect in a single frame and eliminates the need of isolated systems. In turn, it eliminates disparate forwarding functions. It thus ensures time-efficient, cost-efficient operations and improved bottom line results.
“CORVI is the right solution that fell in line with our requirements and operations streamlined seamlessly. Also, the enterprise system was integrated with our daily operations and went live in a short time with active management and team involvement. Most of the elements are in use which has helped us streamline our sales and operations. Now our system is well integrated and operations are smooth.”
– Managing Director