07 Jul All cargo operations from one system saves significant resource cost for a leading cargo handling company in North America
Our client is an established cargo handling company in North America who provides superior, cost effective and efficient cargo handling services to airlines for close to 2 decades. It aspires to maintain and boost its performance parameters to prepare itself for a strategic expansion plan.
Increasing cost and unplanned resources
Erstwhile the client managed cargo operations at JFK New York airport through various airline customers’ cargo management systems. Each system had a different process and the team had to be proficient in each of these systems and processes. This resulted in having dedicated team for each airline thus increasing the cost of skilled resources. The objective of the client was to provide a ‘best in class’ service to its customers in the most cost-effective manner.
Compliance to industry best practices including extensive use of hand-held scanners, interface with weighing scales and EDI messaging were on top of the agenda. Customer airlines insisted on timely and accurate data exchanges as a primary requirement for operational efficiency.
Best-in-class service in a cost-effective way
GALAXY, Kale’s flagship cargo management system was offered to digitise the operations of the ground handler. GALAXY seamlessly enabled EDI communication with the carriers and triggered the required messages at the defined milestones to facilitate the requirement of Cargo IQ. The workflow-based system ensured that no event was skipped by the user thus ensuring compliance to industry best practices. A single system reduced the resource cost thus enabling productive deployment across customer intensive functions.
Benefits
Cost Savings with Reduced Paperwork
Reduced errors due to Automation
Faster & Efficient Operations
Better Visibility
Secured Payment Gateway & Transactions
Seamless Electronic Air Waybill Processing
Testimonial
With a web-based Airport Cargo Management Solution from Kale Logistics Solutions, we are getting significant business insights to improve and scale operations. Moreover, it has not just streamlined our business processes, but also enhanced efficiency and productivity. Our association with Kale has added mileage to our long-term goals of modernization and expansion.
– Managing Director/Chief Information Officer