Our client is a major international airport in South Central India and is among the top 5 busiest airports in the country. The airport handles nearly 0.20 million tonnes of cargo annually and is the cargo hub for some leading global airlines. Additionally, it is among the first few greenfield airports in India, thereby making way for sustainable development in the long run.
The airport faced major challenges in terms of utilising a legacy system, which was almost a decade old and was more focused on specific processes. Due to this, delays in operations were enormous, and redundancies in other processes increased significantly. Truck waiting time increased to more than 4 hours, and the coordination time between stakeholders for each document was nearly 1-2 hours. All these, put together, created a siloed work environment that caused a dent in cargo volume growth prospects.
The Airport Cargo Community System from Kale Logistics Solutions is a unified cloud-based platform developed with cutting-edge technologies that offer predictive analytical capabilities to keep the stakeholders informed on various aspects. Route optimisation, geo-fencing, and optical character recognition, to name a few, are some of the smart capabilities to reckon with.
Truckers can now reserve time slots when truck congestion is minimal or non-existent, using an efficient slot and dock management system. This way, more than 75 per cent of truck congestion was reduced—also, automated documentation improved data accuracy to as much as 98 per cent.
80% improvement in operational efficiency
100% optimised resource management
90% reduced documentation
100% real-time visibility
98% data accuracy
ACS is bringing all the stakeholders under a single window, enabling them to interchange data and documents digitally. Since the beginning, stakeholders have shown interest in adoption. In less than a quarter, we achieved 100% digitalisation in exports, thereby eliminating manual processes and multiple data entries and improving transparency in the supply chain. Operational efficiency is much higher than the previous levels, resulting in faster turnaround times.
– Senior Vice President, Cargo Operations
Read more on Kale’s flagship Cargo Community platforms