Enhancing efficiency of EXIM Operations of a leading Engineering Co. in APAC with our Logistics & Customs Control Tower

Enhancing efficiency of EXIM Operations of a leading Engineering Co. in APAC with our Logistics & Customs Control Tower

Our client is a leading engineering company offering a portfolio of products for heating, cooling, water and waste management, and specialty chemicals. The company also designs, builds and commissions large boilers for steam and power generation, turnkey power plants, industrial and municipal wastewater treatment plants, waste heat recovery systems and air pollution control projects.

They operate globally through 29 international offices and 14 manufacturing facilities. Also, their presence spans 88 countries and supports customers through an extensive sales & service network spread over Asia, Southeast Asia, Middle East, Africa, Europe and the Americas.

Need to improve efficiency in EXIM operations

Being one of the leading engineering companies, and a major exporter of engineering goods, our client faced lack of operational efficiency. With the growing demand for engineering goods in different parts of the world, demand was at its peak and matching supply for the same in a short span of time was pretty essential.

Hence, our client needed an innovative solution to efficiently manage coordination with logistics providers and expand their operations. Moreover, they required a comprehensive platform to deliver real-time updates on the movement of international shipments and regulatory processes.

Revolutionising operational efficiency with Kale’s LCCT

The introduction of Logistics & Customs Control Tower (LCCT) from Kale Logistics Solutions revolutionised their operations, enhancing efficiency across manufacturing facilities and warehouses. This sophisticated platform offered us real-time visibility into every step of supply chain, enabling swift decision-making and proactive management of potential disruptions. With its centralised dashboard, the client gained insights into inventory levels, shipment statuses, and customs procedures, allowing them to streamline processes and reduce delays.

The control tower also facilitated improved communication with logistics partners, ensuring seamless coordination and responsiveness to market demands. Consequently, delivery times improved, and customer satisfaction soared. The software not only optimised current operations but also provided scalable solutions for future growth, setting a new standard in logistics management.

Measurable impact

100% paperless operations

Enhanced stakeholder coordination

Improved timelines

Better responsiveness to market demand

98% improvement in data accuracy

Testimonial

“The implementation of Kale’s logistics & customs control tower has been transformative for our operations. As an engineering company with robust EXIM operations, we faced numerous challenges in managing our complex supply chain. This innovative solution provided us with real-time visibility and insights, allowing us to streamline processes and improve coordination with our logistics partners. Our delivery times have improved significantly, and customer satisfaction has seen a noticeable boost. The centralised dashboard helps us manage inventory, track shipments, and handle customs paperwork efficiently. This software not only optimized our current operations but also positioned us for scalable growth. We couldn’t be more satisfied with the results.”

– Chief Operating Officer

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