Freight Forwarder – The new game changer in the supply chain

Freight Forwarder – The new game changer in the supply chain

TF Spotlight: Freight Forwarder – The new game changer in the supply chain

How does the CORVI SaaS-based freight forwarding software model for small and midsize companies benefit the supply chain?


Freight Forwarders play a crucial role in the supply chain. In recent times Freight Forwarders, need scalable and reliable technology solutions that offer enterprise-wide business functionality to handle multi-modal operations and security combined with an affordable cost of ownership. Some key documents are involved, in cross-border trade, such as Bill of Lading, Air Waybill, Delivery Order, etc. The right kind of freight forwarding system will offer support, to international trade documentation in an electronic format with verification from regulatory authorities. A freight forwarding system manages every aspect in a single frame and eliminates the need for standalone ERP applications. In turn, it would eliminate disparate forwarding functions and ensure time-efficient, cost-efficient operations as well as improved bottom-line results.


Kale Logistics Solutions’ ‘CORVI SaaS Platform’ is a complete freight forwarding suite, allowing small and mid-size Freight Forwarders to have complete automation and control in their operations. This platform helps to standardise their process and most importantly, gives visibility about shipment profitability. The platform allows Freight Forwarders to have a world-class platform at a nominal charge (user-based) making, it affordable for small and mid-size enterprises to track business growth and customer retention and keep them free of maintaining hardware and related infrastructure. The easy and secure access makes it painless to track the shipment and provide timeline updates to customers.


How is the role of Customs Brokers changing in the present-day world?


The rapidly changing compliance requirements put a lot of responsibilities on the Customs Broker (CB) to ensure that shipments process in a given period. Customs Brokers can assist in building a safer and more secure supply chain. In recent times, there has been a high level of interest worldwide in the use of CB. Meanwhile, their role has strengthened in creating efficiencies for moving goods across borders providing cost-effectiveness, and securing revenue while protecting the public interest. The agenda and priorities of customs administrations have extended to include border security. For the standardisation of customs processes based on World Customs guidance, CB needs to track changes and compliance requirements. The compliance change, incentives/benefits announced by governments, etc., are communicated by CB to the trader and help avail benefits. CBs can become the original ‘trusted traders,’ regulated by the government through such things as security background checks, review of financial viability, and examination of expert knowledge.


How do you think the pandemic accelerates the digitisation adoption amongst Freight Forwarders and Customs Brokers?


Freight Forwarder plays a strategic advisory role in terms of documentation, planning, providing local services, and executing cargo movement. Not surprisingly, the complex and competitive business scenario at present is pushing Freight Forwarders to set new service benchmarks. Customs Brokers play a catalyst role in helping Customs administration achieve amelioration, including efficiencies in the application of regulations, the development of programs that optimise the use of technology, and the provision of support for the application of supply chain security standards.


The pandemic has pushed the tech button for all enterprises irrespective of their size and scale. Being connected with Cargo Community Systems like Airport Cargo Community, Port Community, and Logistics e-Marketplace has given the competitive edge to Freight Forwarders and Customs Brokers to jump on to the digital wave with smart Apps, APIs, affordable ERPs, etc. There is a very clear message now in the Logistics industry that technology will make your business pandemic-proof and will set the path for future growth.